Product Blog

Archive for 2010

4.1 – Interim Bug Release

Written by george on Monday, June 14th, 2010

This interim bug release addresses a number of bug fixes and a number of minor feature enhancements including (but not limited too):

  • New user name request system that allows users sharing the same email to function as expected
  • Stopped deleted items showing up in the recently view list
  • Fixed a restriction issues that stopped filters with '&' working properly
  • Fixed todo editing so that the time wasn't lost
  • Updates to deal with issues with character sets
  • Fixed missing hh:mm when using the activity quick add
  • Fixed bug that allowed editing of archived opportunities
  • Standarised the opportunity terminology
  • Fixed a bug that stops tags being merged with organisations/people
  • Added the 'from' address on unassigned emails
  • Added search by email

Contactology integrates with Tactile CRM

Written by george on Tuesday, April 6th, 2010

We’re pleased to announce the latest integration with Tactile CRM thanks to the hard work of the team at Contactology.

Contactology is an email marketing software built for business that allows you to easily create, send and track email messages, newsletters and more. Using the new Tactile CRM import driver users can:

  • Import contact data directly into your Contactology account from Tactile CRM.
  • Contactology imports the Tactile CRM custom field data allowing users to personalise their email marketing campaigns
  • Contactology automatically dedups your list
  • All unsubscribe data is managed within Contactology, eliminating the need for Tactile CRM users to manage email marketing preferences.

You can see how the integration works in the video below, and full details are available on the Contactology blog.

Tactile CRM Now Available Through the Google Apps Marketplace

Written by george on Tuesday, March 9th, 2010

We’re really pleased to announce that today we added our Tactile CRM app to the Google Apps Marketplace™, Google’s recently launched online storefront for Google Apps™ products and services. Tactile CRM is an easy to use contact and sales management system for small businesses. With Tactile CRM, sales people can view their business pipeline, manage customer contacts and integrate their contacts and calendar with Google Calendar™ and Google contacts. ltd is committed to making seamless integration between online business apps easy for its customers, so adding our Tactile CRM app with the Google Apps Marketplace was a logical choice for us,” says George Step, head of product development, “Our customers have been asking for tighter integration with Google Apps to get a powerful suite of web applications that work together seamlessly to fulfill their day to day customer collaboration and sales requirements.” ltd has been providing easy contact and sales management for its worldwide user base for more than two years, allowing them to easily manage their customer contacts, emails, sales leads and pipeline in one easy to use system. With the launch of the Google Apps Marketplace, the Tactile CRM application now allows users to seamlessly move between applications using Google’s universal navigation and offers single sign-on built on OpenID. In addition, sending emails to customers from Tactile CRM is now a seamless experience using Gmail™, meetings are sync’d with Google Calendar and Tactile CRM application contacts are available in the Google shared address book for everyone in your business.

“We are very excited to have Tactile CRM in the Google Apps Marketplace,” adds Scott McMullan, partner lead for Google Apps. “Through the Google Apps Marketplace, ISVs like are helping us build a rich ecosystem of integrated apps that work seamlessly with Google Apps, allowing IT administrators to leverage the benefits of cloud computing and extend Google Apps to meet more of their business needs. We are happy to offer Tactile CRM to the millions of Google Apps users who have embraced the cloud.”

The Google Apps Marketplace makes it easy for more than two million Google Apps customers to discover, purchase and deploy integrated business applications and related professional services. By integrating with user account and application data stored in Google Apps, these cloud applications provide a simpler user experience, increase business efficiency, and reduce administrative overhead. To learn more, visit

Google, Google Apps Marketplace, Google Apps, Google Calendar and Gmail are trademarks of Google Inc..