Product Blog

User Interface Degradation – discuss

Written by admin on Thursday, November 20th, 2008 at 2:16 pm.

I’m currently playing with some potential new interface tweaks for Tactile CRM, our easy to use CRM/contact and sales management system for small businesses – these aren’t definite and are an internal work in progress.

One factor that needs to be considered is how the interface works across browsers. The current tweaks use rounded course to add a bit of ‘eye candy’, however these only work in Safari and Firefox using their built in rounded corners support in CSS. Internet Explorer doesn’t currently support this.

Spot any pre-release new features in Tactile CRM?

So the question is, how far should we as designers go towards making things pixel perfect across all browsers?

My thoughts are as followers – functionally we should make the UI work across all browsers we support (IE6/7/safari/firefox/opera), but let the UI degrade to square corners when not available.

I think it’s important to carry on support IE6 (see the Huddle blog post) and let the users deal with an upgrade for the latest and greatest features when they feel the need – we can better spend our time on new features.